We want everyone to feel welcome at a Nottingham Panthers game and we pride ourselves on providing a family-friendly atmosphere. Please show respect for your fellow fans, whichever team they support, along with all players, staff, and volunteers. Anyone using offensive language or demonstrating inappropriate behaviour will be asked to leave.

Drums and banners are only allowed in the noisy block, Block 19. Air horns, musical instruments (except for drums in Block 19) and laser pens are not permitted at any matches.

Customers may take photos, but flash photography and filming/streaming are not allowed.

By purchasing any match ticket or season ticket to The Nottingham Panthers you agree to the below terms and conditions:

• Once ordered, a season ticket cannot be cancelled and you remain liable for its full cost.
• Season Tickets cannot be resold.
• When purchasing a Season Ticket, you are buying that seat for all 26 games included on the Season Ticket. Seats cannot be changed for individual games.
• Any shortfall in games will only be carried forward.
• Lost Season Ticket cards replaced at a cost of £25 each.
• Access to all levels is via a number of steps. Customers suffering from vertigo are advised that seating within the upper tier may be considered inappropriate.
• Any issues with the location of the ticket must be reported to the Arena Box Office prior to the commencement of, or during, the programme/event.
• Management reserve the right to move an applicant’s seat and/or block where necessary.
• Food & beverages much be obtained from the venue.
• The venue operates a no smoking policy, the policy does not permit the use of electronic substitutes.
• The unauthorised use of photographic and recording equipment (whether audio or visual) is prohibited. Non-flash photography is allowed for Panthers matches.
• Keep your eye on the pucks at all times.
• Air horns & laser pens are prohibited. No musical instruments will be permitted into the venue with the exception of those being used in the “noisy block” i.e. Block 19.
• By purchasing a Season Ticket you agree to the Motorpoint Arena Nottingham terms & conditions of sale which can be viewed in full here.
• If you fail to comply with the conditions, the Arena Operator shall be entitled to eject you from the arena and your Season Ticket will be cancelled.
• Customer information will be shared between the Motorpoint Arena Nottingham & The Nottingham Panthers.
• Customers are expected to adhere to the latest venue health, safety and welfare guidelines (for example, any distancing measures, or the wearing of face coverings). Up to date information will be listed here.
• Management reserve the right to refuse admission, including any COVID-19 related requirements.
• Should your direct debit fail, management reserves the right to temporarily suspend your season ticket until the amounts owed are paid.
• Should you cancel your direct debit, management reserves the right to place restrictions on your season ticket as well as the ability to purchase tickets for any future games until the full amount is paid.